Contact Support
For technical support, bug reports, or questions about Offline Qibla, please contact us by email.
Please include your device model, iOS version, app version, and a short description of the issue.
Technical Support
Offline Qibla Support
Need help using Offline Qibla? This page explains common setup steps, troubleshooting guidance, and how to contact support.
App Purpose
Offline Qibla helps Muslims find the direction of the Kaaba in Makkah using the device compass and, when allowed, approximate device location.
The app is designed to work offline after the required device sensors are available.
Frequently Asked Questions
Why does Offline Qibla ask for location permission?
Qibla direction depends on where you are. If you allow location access, the app can calculate the direction from your current position. Location information is used for this calculation and is not sold.
Why does the compass direction sometimes look inaccurate?
Compass accuracy depends on your device sensors and surroundings. Keep the device away from magnets, metal objects, vehicles, and electronic interference. If needed, move the phone in a figure-eight motion to help recalibrate the compass.
Can I use the app without internet access?
Yes. Offline Qibla is intended for offline use. Some device features, such as initial location detection, may depend on iOS system services and the permissions you grant.
Is Offline Qibla a replacement for local guidance?
No. Offline Qibla is a helpful technical tool, but environmental sensor conditions can affect compass readings. When precision is important, compare with trusted local mosque guidance or known Qibla indicators.